Refund Policy

Gold Spent Cannot Be Unspent — Know the Rules of Exchange

Introduction

In the world of Warlords of Legacy, every decision carries weight — including the ones made in the marketplace. This Refund Policy outlines our approach to purchases, digital goods, and player responsibility. By choosing to engage in transactions through our site or third-party platforms, you agree to the following terms.

1. Digital Purchases Are Final

• All purchases made through our platform, including but not limited to virtual currency, unlockable content, and cosmetic upgrades, are considered final and non-refundable once the transaction is confirmed.
• Due to the nature of digital goods, we cannot offer refunds for content that has already been delivered or consumed in-game.
• Players are strongly advised to review their selections carefully before confirming any purchase.

2. Accidental or Unauthorized Transactions

• In cases of accidental purchases or unauthorized transactions made by third parties (such as a child using a parent’s device), we cannot guarantee a refund.
• Users must take full responsibility for securing their devices, payment methods, and account access to prevent unintended purchases.
• If you believe a transaction was made fraudulently, you should immediately contact the platform through which the payment was processed (e.g., Google Play).

3. Third-Party Platform Policy

Our website may include links to the Warlords of Legacy game hosted on platforms like Google Play. Any purchases made through those platforms are governed by the refund and billing policies of the platform provider, not this website.

We are not responsible for payment disputes, subscription charges, or refunds handled by third-party services. Players must contact the relevant store or payment processor for such matters.

4. Technical Issues & Failed Deliveries

• If you encounter a technical issue where a purchase was completed but the content was not delivered, we encourage you to report it promptly through in-game support or platform channels.
• We may, at our discretion, investigate the issue and offer appropriate resolution, including reissuing the content or compensating with an equivalent in-game item.
• Resolution of such claims is not guaranteed and is subject to internal verification processes.

5. No Refunds for Gameplay Dissatisfaction

We do not issue refunds for dissatisfaction related to game difficulty, gameplay progression, player interaction, competitive ranking, or feature availability. Every warlord faces trials — and overcoming them is part of the journey.

6. Updates to This Policy

This Refund Policy may be updated as needed to reflect changes in our systems, legal requirements, or operational practices. Any changes will be posted to this section, and continued use of our site implies acceptance.

Spend wisely, commander — for every coin cast has its cost. May your choices bring strength, not regret.